I need your tea NOW. How fast do you typically send shit out?
We typically ship our badass teas within 3-5 business days (sometimes sooner) and use USPS First Class or Priority (depending on weight).
What are your shipping rates?
We never charge you more than we pay. Shipping rates are calculated at checkout. We do offer free shipping on US orders over $69
Do you offer returns?
We don't accept returns. If we fucked up on your order, please email us at firstname.lastname@example.org
Where are you located?
Reno / Lake Tahoe, Nevada, USA. All of our tea is crafted, packaged and shipped from our 2000 sq ft commercial kitchen.
If you are local you can find our teas at Reno Public Market Wyld Collective, The Nest, The Melting Pot and Stonehouse Garden Center.
If you aren't local, shoot us a message with your city/state and we'll let you know if we're in your area.
Are your teas gluten free?
Yes, we keep our entire facility gluten free.
What is the shelf life on your awesome tea?
Our teas are made fresh to order and will last 24 months in a cool and dry space. Tea never actually goes bad unless it gets hot and wet (please make a joke here!). Tea will eventually lose a little bit of efficacy and flavor after 24 months, but it won't "go bad".
Are all your ingredients organic, fair trade, and grown with a shit-ton of love?
All our ingredients are organically grown with a shit-ton of love. Plus, we put our love vibes into every blend we make. No, for reals, we blast music and only allow positive vibes when making the tea. We don't fuck around with low vibration bullshit.
We want our tea to make you smile and feel extra cared for.
I’m super paranoid about micro-plastics and chemicals. Are your bags and tea BPA & micro-plastic free?
Yes! Our bags are BPA and micro-plastic free. They won’t leak chemicals or plastics into the tea nor will the tea leaves ever smell or taste plastic-y. They are also resealable to keep in the awesome freshness.
I want my labels personalized with mine and my friends/families names, how do I do this?
We can personalize all teas with a first name. They will be printed directly on your label. There is a personalization box in every product. Some Gear can't be personalized, like the tea straw. Everything else is fair game!
Do you offer bagged tea, or is it all loose leaf?
We only create loose leaf tea blends. We have yet to find tea bagging paper that is microplastic free.
You can always grab some reusable cotton tea bags in our Gear section if you love tea bagging.
Do you offer wholesale?
YES! You can sign up using this link here. You can also email us with your name and business license requesting a wholesale account: email@example.com
Wholesale: Do you offer free shipping?
Unfortunately, we do not offer free shipping on wholesale orders.
Wholesale: Can I personalize the label?
We do not offer personalization on our wholesale packaging, as it is not printed in house.
Wholesale: Are there discount codes?
We do not offer extra discounts on wholesale orders, you're getting the deepest discount we can allow.
Do you have a phone number?
We don't give out our number willy nilly cause we are all busy making tea, and 80% of the calls are spam. However we have no problem giving you a call, send us a chat or email and we can figure out the best phone time.